Support Centre

For any support-related query, please email or call with as much information about the issue as possible.

For existing Kibo Customers, please use this Kibo Speed Test

Contact Info
+27 21 036 0011 (CPT)
+27 10 045 1400 (JHB)
+27 31 880 0008 (DBN)
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Our Commitment: Customer Centric, Simplified Solutions, Premium Quality Service

Our Commitment: Customer Centric, Simplified Solutions, Premium Quality Service

“My values, our values, aren’t about pointing fingers. They are about offering a helping hand.” – Kathleen Blanco, 1942

Kibo Connect ’s agile team provides simple solutions to connect everyone to everything, using premium quality IT solutions, backed by excellent customer service.

As s a Converged Services Provider, we strive to ensure that the whole company is clear on three things: Service, Quality, and Simplicity.

So what do these look like?


  • Our Fibre to the Business service is provided with one public IP address, proactive monitoring and management and 24/7 customer support with a business class Service Level Agreement.
  • We monitor our network and have a multi layered approach to keeping it secure and compliant. We remotely monitor and manage your network too to ensure your network security.
  • Single point of contact built on trust through interactive and engaging account relationship management and service delivery


  • Access to Cloud and Voice Services
  • Our Fibre Optics Solutions is the enabler for Cloud Solutions and allows businesses to compete in the global economy. Our team has experience in building and maintaining national Carrier-Class Fibre optic networks.
  • Cost-effective and high performance Next Generation connectivity and solutions for businesses of all sizes.


  • We are a Specialist Business Fibre Connectivity provider with a solution stack that simplifies network infrastructures and help reduce costs.
  • We offer various solutions such as anti-virus and firewalls to assist in creating a safer IT environment
  • Managed Security and Compliance

From guiding future decisions and innovations that prevent pain points before they appear, to defining both how we operate and the work culture we produce, our commitment to our values is our top priority!

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