Support Centre

For any support-related query, please email or call with as much information about the issue as possible.

For existing Kibo Customers, please use this Kibo Speed Test

Contact Info
+27 21 036 0011 (CPT)
+27 10 045 1400 (JHB)
+27 31 880 0008 (DBN)
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Business Connectivity

Business Connectivity

We offer a range of Business Internet Connectivity solutions that comfortably meet the speed and bandwidth requirements necessary to offer and support premium over the top solutions such as voice, cloud applications or inter-branch networking.

Our Next Generation network reaches all corners of South Africa which means we can connect all your branches or offices countrywide. With data centres in Johannesburg, Durban & Cape Town and international routing via all five of the undersea cables that touch South Africa, our network is designed to support your needs at the highest of standards.

Not only is our Business Internet Connectivity infrastructure world class but we also pride ourselves on our customer service offering with our experienced support desk that is available to you 24×7. All our business packages come with service level agreements and we assign a dedicated account manager to you to support you and offer guidance throughout your journey with Kibo.

Futhermore, you have access to Technical IT Services and Support from Kibo Technical, our partner company.

Why choose us as your solution partner?

Delivering value

Our business is based on Service, Quality and Simplicity values. We are upfront and transparent about everything we do and ensure that our actions are consistent with our values.

Building trust

Our knowledge and skills allow us to become a trusted partner rather than an approved vendor. We offer advice, guidance and solutions that are key to your long-term success.

Providing solutions that work

We offer future-proof solutions for the unique needs of our clients. Each of our business solutions is backed by a Service Level Agreement, assuring you and your business of dedicated support, response times and ongoing commitments.

Our commitment to service excellence

We manage our own nationwide next generation network infrastructure which allows us to control service expectations, with a team of network specialists who build and maintain credibility in all our offerings.