Hosted Virtual PBX Services
Why does your business need hosted virtual PBX services?
Whether you are an entrepreneur, a small business, or a large enterprise, your business will always rely on voice calls to communicate both internally and externally with customers and suppliers.
Kibo Connect offers a range of voice services suited to every office environment – Voice Termination, Hosted Virtual PBX, Call Recording and Telephone Management Systems. The advent of hosted virtual PBX services has allowed businesses to say goodbye to the exorbitant costs and constant administrative headaches of having a fixed landline. To make this transition to vPBX easy, we can port geographical number (011, 021, 031) to the Kibo voice network, which means you don’t have to change your phone number. We also offer cabling services from Kibo Technical to position phones and any IT equipment neatly around the office.
Having access to high-quality voice services results in more sales opportunities and better customer service engagement which ultimately leads to higher profits. Having your Voice services converged onto your Kibo Connect Connectivity service will lower your operating costs and provide the convenience of having one point of contact for any support requests.
For our Kibo voice services, we offer a range of Managed Yealink IP phones to suit ever user in your business: IP Conference units which are ideal for any boardroom, Gigabit Desktop IP phones with a wide range of convenient features, DECT or Cordless phones ideal for retail environments, as well as Desktop IP Switchboard phones. We also provide and manage all the Yealink accessories you may require such as power supplies, headsets, expansion units and more.
By opting for call recording or a Telephone Management system which is scalable to any size business, you will be able to collect meaningful data from your services. Calls can be recorded for either 30, 60 or 120 days and all our software and practices are fully compliant with all the South African legal requirements (POPI, FICA, FAIS and CPA).